The present empirical study evaluated the scope of knowledge management as a transforming agent in organizations, which allows an efficient administration in the directive and managerial structure. Thus, it was revealed that knowledge management works as a transforming motive in the private or public organizational context. Method: the analysis of the information was carried out under a mixed approach, with a descriptive statistical basis from surveys and combined with the participant observation technique for an approach to the behavior of the organizational environment. Results: the quantitative and qualitative results and findings showed relationships with positive and significant results when exploiting knowledge management from different variables in the organization, both endogenous and exogenous. Discussions: the organizational variables used were appropriate and positively expressed knowledge management
as a transformer in the administrative activity of the organization; which allows establishing assertive methodologies to achieve the established objectives and open lines of future research. Conclusions: the findings concretely and effectively confirmed that knowledge management allows for the adequate structuring of organizational activities that improve actions and aligns them in a convenient way; likewise, It is consistent with external participation, expressing a generalized scope for the different configurations in the entities.
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